5 Approaches That Modern Virtual Assistants Follow for Back Office Support



The future virtual assistants should follow the five striking approaches that the modern virtual assistants are embedded with. Amazon, Google, Microsoft and Apple are a few big players that have comprised the back office support approached to improve typical virtual assistant devices.

Do you want the devices to obey your commands instinctively?

Underline the word “Instinctively”. Now answer- if there is any possibility that the machines will start responding desirably. Despite having a voice assistant device, such as Home or Siri, the corporate world is still waiting for the breakthroughs.

Upon seeing the big guns in the virtual assistance domain, some leading virtual assistants emerge outshining. On the global level, we have Amazon, Google, Apple and now, it’s Microsoft.

Certainly, it’s a big blow to the prospective intelligence. The strategy, which could be more proximal to reality, will be misleading due to anomalies or discrepancies. Only half of the facts will be integrated to configure a business idea.

The modern virtual assistants, such as Amazon’s Alexa for Business and Microsoft’s Cortana, can connect with important corporates through a voice. Linking people has never been that much easy, as it is today.

How is it if a device stiches all conversations together, filtering the context?

It’s possible with Microsoft’s Cortana. It, for example, has a potential to churn the outlook inbox and determine the context. This is how it filters those who have given a nod to attend the conference. Its bots make a round to those email confirmations and brainstorm. Then, it automates follow up on your behalf.

This is where the semantic system integrated in electronic virtual assistants comes into play. It keeps a track of all previous communications. You do not need to press your mind. This is how the artificial intelligence wins through accessing the information that it has stitched together within the inbox.     

Satya Nadella said in a Seattle conference, “In spite of all the progress, you have to remember that most of the conversations we have today are still very brittle. They are not multi-turn. The context from turn to turn gets lost.” This is how people do not engage with one another.  

But, the virtual support through algorithms can insert an ease in getting engaged. 

The advanced machine learning patterns have a potential to shrink language comprehensibility and recognise speech from 100 GB to less than half a GB.

“It makes the assistant so fast that tapping to use your phone would seem slow. I think this is going to transform the future of the Assistant,” Google’s CEO Sundar Pichai said.

The workplace certainly has a strong security support that tends to keep sensitive data in the silos of password, encryption and biometrics. The upcoming Google Assistant, for example, can be able to stretch its penetration to a broader range. It will cover a wide range of smart devices in the office, such as lights, conference room projector, heatingFree Web Content, and smart screens/board.  



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